Marketing in the Age of Turbulence

by Shawn Stroud ~ July 13th, 2009. Filed under: General.

In an interview with BusinessWeek, Phillip Kotler - marketing guru at Northwestern University - talks about marketing in today’s turbulent environment.

Among the highlights:

  • Marketing has been over-identified with marketing communications - to its detriment.
  • Great marketing operations find opportunities, then develop and launch successful solutions, which if properly used can be a company’s growth engine.
  • Understand your target customers and solve their problems in a better way than your competitors
  • Brand promise should be delivered by everyone in your business network (employees, distributors, suppliers)
  • Innovate constantly in your products, services and supply chain

Click here for the entire interview.

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